FAQ

 

Enter Settings on device (MA601 used in example)

 

Select "Data Transfer"

 

Ensure that settings are as follows:

 

If "Yes", then user must press "confirm" on device before stepping onto device for measurement.

If "No", user will be prompted to step onto device for measurement once initiated by PC software.

3) Is the MA601/MA801 on the Home Screen?
The device needs to be on the home screen in order to receive user data from Charder Insight and begin measurement. Please ensure that this screen is being displayed on the device's screen when you wish to conduct a scan using Charder Insight.


4) USB driver is not installed
Normally, the drivers for the UA-010 Transfer Key Cable should be installed automatically. However, depending on the PC's security settings, automatic driver installation may be blocked, and the cable will not work properly. To install the drivers, there are several possible methods.

1. Connect PC to internet
If possible, the easiest method is to connect the PC to the internet, and it should automatically attempt to download device drivers.

2. Manually download and install drivers
If the above method does not work, please go to Download page on this website, download USB drivers for Charder Insight, and install manually. An installation guide can be downloaded here.

{

"key":"insert 16-character API key here",

"url":"insert URL here"

}

Save this .txt file into the root folder of a FAT32 USB drive, plug it into the device's USB port(s), enter settings, and select "Data Transfer".

Press "Import", and select the file.

 

Body Composition results need to be validated against gold standards to evaluate accuracy, and improve continuously algorithms. Research ethical boards are understandably averse to approving research that may involve radiation (in the case of DXA) and other risk factors for children, especially those under 6 years old. What's more, a 3-year old may be unable to even reach the hand electrodes, or stand on the device long enough to conduct measurements for data collection. As such, while children under 6 can use Charder'sdevices safely, it is hard to prove with empirical data that the same level of accuracy can be guaranteed for a 2-year old, compared to a 6-year old, or other results within the recommended age range.

 

The same applies to those over 85 years old - while there are no safety concerns, gathering sufficient measurement data for healthy adults over this age can be difficult, especially for the purposes of data validation, where enough males and females within an age bracket, of various different ethnicities are required. Charder expands the age range only after we have sufficient data, ensuring that we stand by the results provided by our devices.

Patients with embedded electronical medical devices (ex: pacemakers) are prohibited from using Bioelectrical Impedance Analysis (BIA) devices, because of the fear of the electrical current used for measurement affecting the embedded device.

Because stents are not powered by electricity, there is no potential safety risk caused by BIA measurement.

In general, there is the potential for slight measurement inaccuracy if the patient has significant amounts of metal embedded in their body, as metal is highly conductive, which may cause the device to misinterpret results. However, stents are not nearly large enough to make a noticeable difference like a large metal implant in your foot might.